Privacy Policy

Last updated: November 2026

Cangzhou Chixin Roll Forming Machine Manufacturing Co., Ltd. ("we", "our", "us") respects your privacy. This policy explains what information we collect through this website and how we use it.

1. Information We Collect

When you contact us via WhatsApp, telephone, or email links on this website, we receive the information you choose to provide, such as your name, company name, country, contact details, and details about your machine requirements (profile drawings, material specifications, etc.).

We do not collect payment information through this website. This website itself does not use tracking cookies or analytics tools that identify individual visitors.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries and prepare quotations;
• Communicate about machine specifications, orders, production and delivery;
• Provide after-sales support and spare parts service.

3. Information Sharing

We do not sell, rent or trade your personal information. We share your information only when necessary to fulfill your order — for example, with shipping and freight forwarders — or when required by law.

4. Data Retention & Security

Inquiry and order records are kept only as long as needed for business communication and legal obligations. We take reasonable measures to protect your information from unauthorized access.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing [email protected].

6. Contact

For any privacy questions, contact us at [email protected] or via WhatsApp: +86 187 3170 1340.